Recently I needed to provide feature comparision for free Issue Tracking softwares. The softwares are evaluated according to a set of features that are on the left side of table.
Spiceworks
|
JIRA
|
GLPI
|
|
Email
support
|
Yes
|
Yes
|
Yes
|
Active
Directory Management
|
Yes
|
No
|
No
|
IT
purchasing management
|
Yes
|
No
|
Yes
|
Knowledge
Base
|
Yes
|
Yes
|
Yes
|
Network
Inventory
|
Yes
|
No
|
Yes
|
IT
Asset Management
|
Yes
|
No
|
Yes
|
IT
Audit Software
|
Yes
|
Yes
|
No
|
SQL
Server Management
|
Yes
|
No
|
No
|
Add-ons
|
Yes
|
Yes
|
Yes
|
Price
|
Free
|
Free for 30 days
|
Free
|
Feedback
|
Yes
|
Yes
|
No
|
Reporting
|
Yes
|
Yes
|
Yes
|
Custom
Workflow
|
No
|
Yes
|
No
|
Network
Mapping
|
Yes
|
No
|
Yes
|
Issue
Tracking
|
Yes
|
Yes
|
Yes
|
Recognition
|
Won 15 awards
|
Security holes found in 2010
|
None
|
